Customer Service

No matter your purchase, our goal is to provide you with the best service possible. Vortex optics covered by the VIP Warranty are repaired or replaced without charge. If the required repair work is not covered under warranty, we will contact you before starting any repairs.

If you have any questions or need additional assistance please reach out to us, we look forward to helping you with whatever you need!

Contact Us

Service Department



1-866-343-0054 menu option 2


Mon to Fri: 9:15 AM - 4:15 PM
Closed on all statutory holidays

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Questions? Check out these great resources!

Need spare parts?

If something's gone missing on your optic, please contact us and we'll do our best to help you out!


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